A New Program
Home Again is a new program that makes it easier for homeowners in Nevada to determine what state or federal assistance may be available to them with a single “one-stop” free resource.
Initiated by Nevada Attorney General (AG) Catherine Cortez Masto, the “Home Again Nevada Homeowner Relief Program” is designed for:
- Homeowners seeking loan modification
- Borrowers who are current, but “underwater”
- Those who have lost their homes to foreclosure
- Households working toward homeownership
The no-fee service is available to all Nevadans simply by calling toll free 1-855-HLP-4-NEV (1-855-457-4638) with both English and Spanish-speaking assistance available. The call center is open 7:00 a.m. – 7:00 p.m. Monday through Friday. Information is also available at www.HomeAgainNevada.org.
National Mortgage Settlement
The program originates from an unprecedented multi-state lawsuit, in which Nevada joined 48 states in a $25 billion federal-state settlement with the nation’s five largest mortgage servicers over foreclosure abuses and unacceptable nationwide mortgage servicing practices. These banks include Ally (GMAC), Bank of America, Citi, JPMorgan Chase, and Wells Fargo.
This program is a partnership between the AG’s office, Financial Guidance Center (FGC), Nevada Legal Services (NLS), and Legal Aid Center of Southern Nevada. Participating HUD approved agencies in the program include: FGC, NLS, Housing for Nevada, Women’s Development Center, Community Services of Nevada, Neighborhood Housing Services, Novadebt, Springboard, and Chicanos Por La Causa.
How it Works
The Home Again program creates a new and more efficient “single point of contact” call center. Callers will be connected with trained housing counselors who will evaluate and qualify the callers’ eligibility for a variety of state and federal programs. There is no fee for the call or to participate in the Home Again program.
After the initial call to the Home Again hotline at 1-855-HLP-4-NEV, the caller will be scheduled for an in-person counseling session to determine the resources and programs available. The client may receive assistance with accessing federal or state housing programs, be referred to a legal services organization for assistance (as needed), or receive advice on submitting a consumer complaint to the Attorney General’s office if it is suspected that he or she is a victim of mortgage fraud.
Beware of scams
Borrowers do not need to pay anyone to file their claim. Attorney General Masto warns all homeowners to be aware of settlement-related scams. Do not provide personal information or pay money to anyone who calls or emails you claiming that they are providing settlement-related assistance. If you believe that someone is conducting a settlement-related scam, contact the Attorney General’s Hotline at 702-486-3132 to receive instructions on how to submit a complaint.